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Privacy Policy

 

Website privacy and cookies policy

We will not disclose your personal information to any third parties for marketing purposes.

Introduction

This is the privacy and cookies policy for www.cavemankitchenbiltong.co.uk (Site).

The Site is operated by Caveman Kitchen Enterprises (we, us and our). For the purposes of the Data Protection Act 1998, we are the data controller.

Our privacy and cookies policy describes the ways we capture your personal information what we do with it and what controls you have. We aim to ensure that any personal information we obtain and use about you will always be held, used and transmitted in compliance with all applicable data protection legislation.

Our Core Commitment To You

We are committed to protecting your privacy online. We know that providing personal information is an act of trust and we take that trust seriously. We appreciate that you do not want the personal information you provide to us distributed indiscriminately or used in ways you would not expect. Caveman Kitchen will not disclose your personal information to any third parties for marketing purposes. Furthermore, communications of Caveman Kitchen news or offers will only be sent to you where you are happy to receive these.

We do sometimes update this policy from time to time by changing it on the Site. You may therefore want to return here regularly to view our most up to date policy. This privacy and cookies policy was last updated on 10th April 2015.

What Information May We Collect About You?

The information we collect from you depends on what activities you are carrying out on the Site, whether you are logged in or not and whether you are making a purchase.

We may collect and process the following information about you:

  • information (such as your name, email address, postal address (including post code), telephone number, and date of birth) that you provide by completing forms on the Site, including if you register as a user of the Site, subscribe to any service or request any information;
  • in connection with an account sign-in facility, your username, password and other log-in details;
  • details of any transactions made by you through the Site;
  • details of changes to your account that you notify us of (such as holiday settings or address changes);
  • details of who you have successfully referred to the Site;

We do not hold or process any card or payment details. All payments are made securely through Stripe. Although we do not process any payment our checkout page, where the billing and shipping details are entered, is secured with an SSL certificate. This SSL certificate is provided by GoDaddy. This means that shopping with us is safe and secure.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

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 What Uses Are Made Of Your Information?

We will use the information you provide to:

  • enable us to process your orders and to provide you with the services and information offered through the Site and which you request;
  • administer your account with us;
  • where available and applicable, verify and carry out financial transactions in relation to payments you make online;
  • provide you with order and billing information;
  • improve the layout and/or content of the pages of the Site and customise them for users;
  • verify whether you have had a previous account with us to prevent fraudulent take-up of our offers;
  • identify visitors to the Site;
  • carry out research on our users’ demographics and tracking of sales data; and
  • send you information we think you may find useful or which you have requested from us, about our products and services, provided you have indicated that you do not object to being contacted for these purposes.

You can tell us not to contact you or tell us you do not wish us to continue to send you information in this way by contacting us via email on hungry@cavemankitchenbiltong.co.uk

Additional information

When you visit the Site, we may automatically collect additional information about you, such as the type of internet browser you use, the website from which you have come to the Site and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site, to collect broad demographic information for aggregate use, to assist us in the detection of fraud, to help identify problems with our server and to administer the Site.

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Our use of Cookies

Cookies are small pieces of information which are issued to your computer when you visit a website and which store and sometimes track information about your use of that website. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer. Although they do identify a user’s computer, cookies do not personally identify users.

We use cookies for the following key reasons:

  • Essential session management
    • Creating a specific log-in session for a visitor to our website in order that the site remembers that a visitor is logged in and that their page requests are delivered in an effective, secure and consistent manner.
    • Recognising when a visitor to the website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get.
    • Recognising when a visitor to the website is a registered member.
    • We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of the Services.
  • Functionality
    • Customising elements of the promotional layout and/or content of the pages of the website for example by storing a country code and providing users with content relevant to their country.
  • Performance and measurement
    • Collecting statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors.

Disabling Cookies

Some of the cookies used by our website are set by us, and some by or with the help of third parties who are delivering services on our behalf. In particular we use third parties to help us collect performance and measurement statistics about our website. To learn more about two examples of the specific performance and measurement cookies used on our site and how to opt-out, visit:

Most web browsers automatically accept cookies but, if you prefer, you can set your browser to disable cookies or to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. Please note however, that by blocking or deleting cookies used on the Site you may not be able to take full advantage of the Site as it may impair your use of or prevent access to some areas, including taking advantage of special offers and vouchers. If you do leave cookies turned on, please take care to sign off when you are finished if using a shared computer.

Emails

If you have ever provided us with an email address, we will be able to associate this email address back to your purchase experiences, whether you are logged on or not. We will know whether you receive email alerts and will be able to associate this with any other contact information you may have given us.

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Will You Receive Marketing?

If you provide us with an email address, it will be entered into our regular email update service only where you have agreed to receiving such emails. If you do not wish to continue to receive updates or marketing information, please amend your preferences in the My Account section of the Site.

If you agreed to receiving marketing material at the time you information was collected from you, but subsequently change your mind and no longer wish to receive such communications, you can opt out of receiving future communications at any time. Please note when opting out that you may continue to receive some information from us where this is already in the communication pipeline for up to 1 day after the date on which you update your account.

If you start to set up an account with us via the Site but do not complete the process or place any orders, then we will email you to find out if you need any help to complete the process. An unsubscribe link is given at the end of this email.

You may also unsubscribe from receiving marketing emails by emailing us at hungry@cavemankitchenbiltong.com

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